Website or email down?
Let's get you back online.
Hacked, crashed, blacklisted or offline — call now and talk to the person who will actually fix it. Fixed quote before any work starts. Most rescues completed the same day.
That's 1300 WEB SOS — easy to remember at the worst possible time.
Whatever Broke, Start Here
One phone call covers all of it. You don't need to know what's wrong — that's our job.
Emergency Website Recovery
Hacked, crashed, white-screened or just gone — we find out why and get you back online. Most rescues are completed the same day.
Email System Recovery
When email stops, business stops. We restore broken mailboxes, fix DNS and deliverability problems, and get your messages flowing again.
Hack Cleanup & Malware Removal
We remove the malware, clean every infected file — not just the obvious ones — and close the hole it came through. You get a plain-English report of what happened.
Google Blacklist & "Deceptive Site" Removal
That red warning screen turns away every visitor. We clean the site, submit the review to Google, and see it through until the warning is gone.
Backup & Disaster Recovery
Server died, host vanished, files deleted? If a backup exists anywhere — however old or partial — we'll find it and rebuild from there.
Emergency Security Hardening
Just been attacked, or had a close call? We lock down logins, patch the known holes and put monitoring in place so you can see what’s happening on your own site.
Four Steps, In Order, Every Time
Diagnose
Rapid triage to find out what actually happened. You approve a fixed quote before any work starts.
Contain
Stop the damage getting worse — isolate the compromise and preserve everything that can be recovered.
Restore
Clean, repair or rebuild, then get you back online. Most rescues are completed the same day.
Harden & report
Close the holes it came through, then hand you a plain-English report of what happened and what we changed.
Emergency Website Rescue — from $1,500 + GST
Fixed quote after rapid diagnosis — you approve it before any work starts. If we can't help, the assessment costs nothing. Complex compromises and e-commerce sites are quoted on scope.
Call 1300 932 767Almost every rescue we do was preventable.
Out-of-date software, no working backup, nobody watching — the same story, over and over. The fix isn't complicated; it's just something nobody was doing.
Protection Plans from $249/month + GST
Monitoring, staged updates and hardening — so this is the last rescue you ever need.
See the plans“Website Rescuers knew exactly what to do and ensured that my website and hosting were up and running in the shortest possible time.”
Straight Answers
How quickly can you fix my website?
We answer 24/7 and diagnosis starts immediately. Most rescues are completed the same day. We won't promise a fix time before we've seen the problem — nobody honestly can.
How much does an emergency rescue cost?
Emergency Website Rescue starts from $1,500 + GST. You get a fixed quote after rapid diagnosis and approve it before any work starts. If we can't help, the assessment costs nothing. Complex compromises and e-commerce sites are quoted on scope.
Can you rescue a website you didn't build?
Yes — most rescues are sites someone else built. We work with WordPress and most PHP sites, and we'll tell you straight if yours is something we can't help with.
My email is down but my website is fine — can you still help?
Yes. Email recovery is its own emergency service: broken mailboxes, DNS and deliverability problems, mail bouncing or landing in spam, or a mailbox that has simply vanished.
Data breach or incident beyond your website? Our security consultancy HCSE handles incident response and compliance.
Down right now? Let's fix that.
Call and talk to the person who will actually do the work. We answer 24/7, and the diagnosis starts the moment you do.
// 1300 WEB SOS // sos@websiterescuers.com.au